Tickets & Knowledgebase

Creating Tickets & Accessing Knowledgebase Resources 

We encourage you to submit a ticket to ensure the best support for your needs. Tickets are required for troubleshooting issues, AP-related questions or inquiries, enhancement and change requests, training, and strategic meetings. Submitting a ticket helps our team address your requests efficiently while also providing you with a way to track progress.

If you want to explore functionality, learn more about the system, or troubleshoot issues on-demand, we recommend using our Knowledgebase, which offers resources and support on a variety of topics!

Please review the video resource below for more details.

Click here to view your video from the AP Support Team.